 | | | Resources | | | | | Spotlight on Videos:
Bank of Montreal Transforms Customer Experiences with Cisco Remote Expert
With dispersed branches across Canada, BMO needed a more efficient way of making its banking and financial experts available to customers. BMO launched a "remote expert" service in its branches and wealth management offices. Based on Cisco TelePresence, the service ensures that customers have access to expertise – anytime, anywhere. Watch the Video ING Does Business Without Borders
Hear how ING has become a device-independent organization with a virtual desktop infrastructure that is popular with employees and has opened up new possibilities for doing business cost effectively.
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Cisco Financial Services Solutions
Learn more about solutions for your specific industry: | | | | | | Get the Information You Need in an Omni-Channel World
You may have noticed that financial services firms are paying increased attention to operating in the new, omni-channel era. Your customers expect it, and the tools to implement these solutions are available. You just have to know where to find them.
With Cisco, you have choices that will help you stay current on these developments, and more. Take a look at this issue's videos and case studies. And if you haven't already, follow us on Twitter, like us on Facebook, subscribe to our blog, and connect to us through LinkedIn. We've got the information you need! | | |  |  | | Looking Five Years into the Future Phillip Farah of the Cisco Financial Services consulting practice looks into his retail banking crystal ball and outlines current challenges brought on by an aging population, new technologies, and global economics. He also outlines new possibilities for value propositions and growth in the omni-channel era and shares five recommendations to help you prepare for these upcoming realities. Download the Brief | |  | | High-Frequency Trading Brings New Challenges Financial markets industry leaders recently gathered in New York at the Electronic Trading Innovation Council. Debate centered around three main points: the definition of high-frequency trading, fragmentation of liquidity, and the commoditization of transactions. Learn more about the content of these discussions in this Cisco Financial Services blog post. Read the Blog | |  | | CIOs Search for Simple Solutions As financial services move into the post-PC era, CIOs must deal with increasing complexity along with the constant need to improve productivity. They want solutions that are simple to implement, simple to maintain, and simple to use. This post discusses lessons learned and ideas for driving toward simplicity in your business. Read the Blog | |  | | Case Study: Desktop Virtualization Banco Azteca S.A. has 1,500 branches and 15 million customers throughout Latin America. They recognized the information security advantages of virtual desktop infrastructure, but experienced disappointing outcomes on several projects. However, when they partnered with VCE on a solution including Cisco, the result was quick success. Get the Case Study | |  | | Case Study: Managing Growth, Reducing OpEx Moving to a Cisco solution enabled BBVA to benefit from a more flexible architecture that could scale with M&A growth and unpredictable demands for data storage. The solution also reduced costs, removed complexity, and provided tools for easier day-to-day management of operations for this institution with 7,300 branches in 30 countries. Get the Case Study | | | |
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