Get Support Anytime Anywhere – New Android App Receive real solutions from the community and Cisco experts for your troubleshooting needs on the fly - whether at one's desk, working in a datacenter, waiting at an airport or anywhere support needs to be completed. Stay plugged in to the latest Cisco news, security updates, and blogs via feeds & podcasts.
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Join Us at Cisco Live in June Get the Inside Intelligence on Smart Services and the Cisco Support Community at CiscoLive! Join us at CiscoLive, the premier and largest Cisco customer event, scheduled for June 10-14 in San Diego. Please stop by the World of Solutions to see us. We will be at the Cisco Smart Services booth (#2940). See live demos, meet with our Cisco technical experts and learn about smart services. Engage with the leaders of the Cisco Support Community to learn more about the community programs and how you can engage and share with the other experts on the community.
You will also have the opportunity to attend a separate breakout session titled: Understanding and Deploying Cisco Smart Call Home It will feature an in-depth look at embedded device diagnostics, which provide the ability to remotely monitor network devices, automatically detect problems and resolve them -- often before you know the problem even exists. Register today (Session ID: BRKARC-4921) to reserve your seat on Thursday, June 14th, at 12 p.m.
New Communities In the new Network Infrastructure Design and Architecture Community, we encourage everyone to share their knowledge and start conversations on design and overall network topology. All topics are welcome, including requirements and constraints of the network, tools and techniques, issues of hierarchy, leading practices, services, build strategies, architectures and solutions to solve business problems.
The Jabber Clients Support Community is dedicated to Jabber Client Customers on all platforms including Windows, Mac, iPad, Cisco Cius, iPhone, Blackberry, and Android. You can be more productive from anywhere on any device with Cisco Jabber, a new unified communications application. Cisco Jabber lets you access presence, instant messaging (IM), voice, video, voice messaging, desktop sharing, and conferencing. Find the right people, see if and how they are available, and collaborate using your preferred method.
Ask the Experts  | QoS on Catalyst Switches | | | Learn how to implement, work and troubleshoot QoS on Cisco Catalyst 2960, 3650, 3750, 4500 and 6500 switches with Cisco experts Shashank Singh and Sweta Mogra. | | | Ends June 1st - Join the Discussion | | | | | Intrusion Prevention Systems (IPS) | | | Learn how to configure and troubleshoot IDS/IPS sensors with Cisco expert Madhu Kodali.
| | | Ends June 1st- Join the Discussion | | | | | Jabber Clients | | | Learn about Jabber Clients with Cisco expert Dave Ledoux. | | | Coming Soon! Starts June 4th | | | | | Cisco Unified Border Element for PSTN SIP Trunks | | | Learn about Cisco the CUBE and PSTN SIP Trunks with Cisco expert Randy Wu.
| | | Coming Soon! Starts June 18th | | | | | New Campus Segmentation Technology - EVN Design | | | Get an update on new campus segmentation technology, EVN design with Cisco expert Tom Nallen.
| | | Coming Soon! Starts June 18th | | | | | Russian | | New Campus Segmentation Technology - EVN Design | | | Get an update on new campus segmentation technology, EVN design with Cisco expert Tom Nallen.
| | | Ends June 1st - Join the Discussion | | | | | Polish | | IPv6 | | | Ends June 1st - Join the Discussion |
Webcasts
These events are open to all, including partners. We look forward to your participation. You can win prizes if you attend; fill out the survey after attending the live event.  | Hierarchical Queueing Framework Overview and Changes on Quality of Service | | Tuesday, June 5, at 8 a.m. Pacific Time (11 a.m. Eastern Time), 5 p.m. CEST (Paris) | This session provides an overview of the Hierarchical Queueing Framework (HQF). During the live event, Cisco subject matter expert Sarala Akella will explain the concept of HQF and will demonstrate some of the relevant changes in quality of service (QoS) that have happened since the introduction of HQF.
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| Get Ready for the World IPv6 Launch | Have you missed the live event with Cisco Distinguished Engineer Salman Asadullah? You can now view the video and read FAQ document.
| | | | Spanish | | Prevention and Troubleshooting of Wireless and VoIP over Wireless Networks | Have you missed the live event with Cisco expert Javier Contreras? You can now view the video and read FAQ document.
| | | | Portuguese | | Cisco Nexus 5000 and 2000 | | Tuesday, June 12, at 11 a.m. Brasilia City time (UTC-3 hours) | During the live event you will learn about the features of the data center switch Cisco Nexus 5000 and FEX (Cisco Nexus 2000), as well as the benefits they bring to the access layer to aggregate the data center. This corresponds to 3 p.m. WET Lisbon (UTC +1), 7 a.m. PST San Francisco (UTC -7 hours), and 10 a.m. EST New York (UTC-4 hours.)
| | | | Japanese | | Troubleshooting on Routing Protocol Neighbor Down | | Tuesday, June 19, at 10 a.m. JST Tokyo (Monday, June 18, at 6 p.m. Pacific Time San Francisco) | During the live event, Cisco subject matter expert Takashi Higashimura will discuss several troubleshooting examples for neighbor down of some major routing protocols, including Enhanced Interior Gateway Routing Protocol (EIGRP) and Open Shortest Path First (OSPF).
| | | | Polish | | Have you missed the most recent live event? You can now view the video and read FAQ document. | | |
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